Terms and Conditions

Welcome to MS Driving School (“we,” “our,” or “the School”). These Terms and Conditions

govern your use of our services, including driving lessons, promotions, and online services. By

using our services, you agree to the following terms:

1. General Policies

1.1 Students must possess a valid G1, G2, or equivalent learner’s permit for all in-car lessons.

1.2 Lesson schedules are subject to instructor availability. In the event of a rescheduling,

students will be notified promptly via email or phone, using the contact information provided

during registration.

1.3 The Ministry Approved Beginner Driver Education (BDE) Course must be completed within

one year from the course start date. If the one-year time period has passed, the student will be

required to restart the course from the beginning, with all previous payments considered null and

void. Students must pay the full course fee again as if enrolling as a new student.

1.4 Verbal abuse, inappropriate behavior, or harassment towards instructors, staff, or other

students will not be tolerated and may result in termination of services without a refund.

2. Cancellations and Refunds

2.1 Cancellations:

• At least 24 hours’ notice is required to cancel or reschedule a driving lesson.

• Cancellations made with less than 24 hours’ notice will incur a fee of $45 per hour of the

scheduled lesson.

2.2 Refunds:

• Credit for future lessons may be provided in exceptional cases at the discretion of MS

Driving School management.

• Gift cards and coupons are non-refundable and non-redeemable for cash.

2.3 If payment terms are not fulfilled, all services will be suspended until the balance is cleared.

3. Gift Cards, Coupons, and Promotions3.1 Gift cards must be redeemed within one year of purchase. Expired gift cards cannot be used

or refunded.

3.2 Coupons and discounts cannot be combined with other promotions unless explicitly stated.

3.3 MS Driving School reserves the right to discontinue or modify any promotions at its sole

discretion. However, students who have already signed up under specific promotional terms will

continue to benefit from those terms.

4. Certification and Compliance

4.1 Students must achieve a minimum passing grade of 70% in all in-class or online, and in-car

assessments to qualify for Ministry of Transportation Ontario (MTO) certification.

4.2 Certification is valid only upon completion of the course within the stipulated timeline.

Students failing to complete the course within one year may be required to retake certain

components at an additional fee.

5. Liability

5.1 MS Driving School is not liable for any personal belongings lost or damaged during lessons.

Students are reminded to check the instructional vehicle thoroughly before leaving to ensure they

have all their belongings.

5.2 Students and their guardians assume full responsibility for providing accurate information,

including any medical conditions that may affect driving ability.

5.3 All lessons are conducted in vehicles insured by MS Driving School, but liability for

damages caused by reckless behavior during lessons rests with the student. Examples of reckless

behavior include but are not limited to: ignoring instructor instructions, intentionally unsafe

driving maneuvers, or operating the vehicle under the influence of alcohol or drugs.

6. Additional Policies

6.1 A zero-tolerance policy for Cannabis (Marijuana) is enforced in the in-car sessions. If the

driving instructor feels that a student has consumed Cannabis, the instructor has the right to

cancel the lesson and a cancellation fee of $50 or more will apply.

6.2 Once an appointment is made, the Instructor will wait at the decided destination for 5

minutes. If the student fails to appear within that time frame, it will be considered an automaticcancellation from the student’s side, and a $50 or more cancellation fee will apply. This fee must

be paid before rescheduling the missed appointment.

6.3 In-Car sessions will typically be given in two-hour increments unless the Instructor’s

schedule necessitates a one-hour session, in which case the Instructor will decide accordingly.

6.4 Drug and alcohol use are strictly prohibited at all times.

6.5 Students will not be allowed to use their cell phones or any electronic devices while in the

classroom or in the driver’s instructional vehicle. This includes talking or texting on a mobile

device. Cell phones brought to class or instructional vehicles must be set to silent/vibrate and

used only in emergencies. This policy will be strictly enforced.

6.6 No verbal assurances or promises not contained herein bind the school or the student.

6.7 Pick and drop services are available for London area only. Additional fees may apply for

locations outside standard service areas within London.

7. Updates and Amendments

These Terms and Conditions are subject to updates. The latest version will always be available

on our website. By continuing to use our services, you agree to the updated terms.

Contact Information

For inquiries about these Terms and Conditions:

• Email: msdrivingschool.ca@gmail.com

• Phone: 226-580-9198